Zumiez Reviews

Based on 3 customer reviews from our shopper community, Zumiez's overall rating is 4.67 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.7

3 Reviews

Overall Rating

5 Stars

2

4 Stars

1

3 Stars

0

2 Stars

0

1 Star

0

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (3)
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purplesnake666
December 28, 2020
"Ordered 2 pair of sneaker for Christmas…"
Ordered 2 pair of sneaker for Christmas I received an email the next day saying my order has been shipped. I’ve tracked it for 12 days. Christmas has come and gone each day the tracking info says label printed however the shipping company has not received. Since it’s been “shipped” the order can’t be canceled. Called customer service waited on hold for 55 minutes. The agent was awesome, very polite. My order is being sent next day shipping. I’m giving them a 4 star rating because they fixed the problem. But the phone wait time and the order not being received for Christmas...so I can’t rate them 5 star.
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ChristineHoffman
November 12, 2020
"Great customer service"
Great customer service! Went above and beyond!
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GeorgeWells
March 11, 2020
"Amazing service"
Now when I ordered through there website and it was my first time, since it wasn't Amazon I was expecting longer shipping, but they exceeded my expectations. They were extremely quick and have a great package tracker. They also left me a little note in my receipt telling me my choice in clothes was "sick" and gave me a pack of stickers for free! Amazing service
Questions & Answers
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Do they sell oryginal clothes?

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What is the order verification thing? is it safe?

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Are all zumiez items genuine?

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Do i have to pay if i want to return a package from germany?

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Is the jackets sold at zumiez of good quality? and does the shipping to hawaii take long? thanks!

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